Housing

Contact Us

About us

We provide affordable rental homes to people and families that need it most in our communities.

We are more than just a housing provider. We work hard to foster a sense of community, so our tenants feel like they have a place to belong. We aspire to connect our tenants with the wider community, so everyone can enjoy the benefits of being part of thriving neighbourhoods.

We have provided social housing since 1999, and in 2014 we became New Zealand’s first Community Housing Provider (CHP).

We are a member of Community Housing Aotearoa (CHA), the peak body for the community housing sector. We are also a member of the Australian Housing Institute (AHI).

Our housing

We own and manage 470 rental homes, from 1-bedroom units to 4-bedroom houses, in Masterton, Martinborough, Featherston, Pahiatua and Dannevirke.

Who can rent our social housing

You may qualify to rent a home from us if you are on a low income and cannot house yourself. You also need to be on the housing register. To find out how to apply to join the register, visit the Work and Income housing page.

We prioritise housing for families and people aged over 55 who are on low incomes, because these are the groups who have the most need in our communities.

Our waiting list is closed right now, but make sure you are on the housing register so we can consider you for housing when places become available.

Developing better homes

We will invest up to $130 million in redeveloping or rebuilding most of the portfolio between 2025 and 2031, providing tenants with warm, dry, accessible and efficient homes built to modern standards. 

Our current portfolio of 470 homes, with an average age of 60-70 years, will be replaced by: 

  • building 300 new two or one-bedroom homes on existing land owned by us, designed for tenants aged over 55;and
  • refurbishing 50 existing family-sized homes.

The upgrade work will be funded mainly through the sale of properties that aren’t suitable for redevelopment. We will also use debt funding and apply for government funding.

We will keep in close contact with our tenants to make sure they know how and when their homes will be affected, and guide them through the process. There will be no immediate impact on tenancies because the initial properties being sold are already empty, and the initial sites to be redeveloped will be empty before work starts.

Our Tenancy Managers

If you have a housing emergency outside of normal working hours, phone us on the freephone number 0800 878 700 to talk to our on-call housing officer. They will help you.

 Other social and emergency housing providers

 We do not provide emergency housing. If you need immediate support or a safe place for you and your family, contact one of these providers:

Rowan McArthur

rowan@trusthouse.co.nz

Nick  Atherley

nick@trusthouse.co.nz

Level 1, 4 Queen Street, Masterton.

Housing development projects

We are preparing to start work on four housing sites – the first of many we will develop in the coming years. The four sites will be completely redeveloped – the existing homes are not suitable for upgrading. Most of the existing homes are already empty or will be soon.